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Water Damage Specialists in Newcastle

DryX® technology can restore your property quickly and safely, without the unnecessary disruption.

Water Damage Specialists in Newcastle

Our Newcastle Services

Water-Damage

Water Damage Restoration

SuccessWater damage in Newcastle is often caused by severe storms, coastal weather systems, burst pipes, roof leaks, rising groundwater, overflowing fixtures, especially in older homes
SuccessOur water damage specialists in Newcastle deliver complete water damage restoration, including safety inspections, moisture mapping and controlled drying
SuccessHygienist reports and compliance certificates are provided to support health, safety, and insurance requirements
carpet-drying-small

Water Extraction

SuccessHigh-powered water extraction equipment drains large volumes of water quickly to prevent further spread
SuccessWe extract trapped moisture from behind skirtings, cabinetry, walls, and flooring where water commonly remains hidden
SuccessIndustrial dehumidifiers dry deep within cavities and subfloors to reduce the risk of mould growth and lingering odours
Carpet Cleaning

Carpet Drying and Restoration

SuccessIICRC certified water damage specialists in Newcastle
SuccessProfessional stain removal and deodorising following water exposure
SuccessCarpet mould treatment using non-toxic products that are safe for families, pets, and workplaces
timber-drying-restoration

Structural and Timber Drying

SuccessDrying of subfloors, concrete slabs, solid timber, and floating floors
SuccessTreatment of plaster walls, skirtings, and ceilings affected by concealed moisture
SuccessDrying of timber frames, brick walls, and internal cavities to protect long-term building integrity

Why Choose DryX?

Choosing the right water damage specialists in Newcastle is about more than price. It comes down to experience, response time and doing the work properly the first time round.

On-site in 60 Minutes

On-site in 60 Minutes

Fast response across Newcastle and surrounding suburbs to reduce damage and downtime.

30 Years Experience

30 Years Experience

Decades of hands-on restoration experience in residential and commercial properties.

Advanced Equipment

Advanced Equipment

Commercial-grade drying and extraction systems engineered to tackle serious water damage.

Qualified Technicians

Qualified Technicians

Fully trained and qualified specialists experienced in complex restoration environments.

GET $50 off

GET $50 off

When you book us online or call us on 1800 325 087 and quote promo code 22555

Restoring Newcastle Homes

DryX has what it takes to restore Newcastle properties to their pre-loss condition. Our approach to water damage restoration in Newcastle is always structured, evidence-based, and carefully monitored from beginning to end. Every water damage situation presents unique challenges, but the restoration framework we follow is consistent and proven.

1Initial Phone Call

Our water damage specialists in Newcastle begin by listening carefully to what has occurred and how the property is used. This gives us an idea of urgency, helps identify immediate risks, and provides clear guidance straight away.

Our team asks targeted questions about the water source, affected areas, and safety concerns, then arranges a rapid site inspection.

2Site Inspection

Once on-site, our technician completes a detailed inspection using professional moisture detection tools. Hidden water migration is identified and we see which materials can be safely restored.

Potential hazards such as electrical risks or contaminated water are addressed and the water source is isolated if required.

3Make It Safe

Safety is always prioritised before restoration begins. Electrical hazards are isolated, slip risks are removed and affected areas are secured.

Furniture and contents are carefully relocated where necessary, with protective measures used to prevent secondary damage.

4Water Extraction

Standing water and excess moisture are removed using powerful extraction units.

Early extraction limits further spread into walls and substructures and significantly reduces overall drying time.

5Removal of Non-Restorable Items

Materials that cannot be safely restored are identified early and taken out of the environment.

Our water damage specialists in Newcastle explain what needs to be removed and why, and no items are removed without approval. This allows remaining materials to dry properly and prevents future issues.

6Cleaning, Sanitising, and Deodorisation

Affected areas are treated using professional antimicrobial and sanitising solutions.

This step protects health, improves indoor air quality, and helps prevent mould growth and odours.

7Rapid Drying

Specialist drying equipment is installed to target moisture deep within walls, floors, and timber elements.

Drying strategies are tailored to the building layout, materials and moisture readings.

8Monitoring

Drying progress is monitored using moisture meters and thermal imaging.

Equipment is adjusted as conditions change to ensure even, efficient drying without missed moisture pockets.

9Air Purification

Air purification systems remove airborne particles and odours during restoration.

High-efficiency filtration supports a cleaner and safer indoor environment while work is underway.

10Carpet Cleaning

Once carpets are fully dry, professional cleaning and deodorising are completed using hot water extraction.

In many cases, carpets can be restored to a condition equal to or better than before the damage.

11Compliance Certificates

Final moisture readings are documented and verified by our water damage specialists in Newcastle.

Compliance certificates confirm drying meets industry-approved standards. Hygienist reports are available where required.

12Total Satisfaction

A final inspection is completed with you to confirm all concerns have been addressed.

We ensure the property is dry, safe, and fully restored before sign-off.

Where do you need help?

Where do you need help?

We service all Newcastle suburbs.
Call us now on 1800 325 087.

Whatever the flood. Big or small. We're onto it.

Whatever the flood. Big or small. We're onto it.

From large buildings to everyday accidents in homes, we believe that every job should get the same level of care and support. You can be confident we’ll go above and beyond to get your property dried and restored, professionally and quickly.

What to Do After You Call DryX

1. Wear Appropriate Footwear

Always wear enclosed, non-slip footwear and move carefully through affected areas. Wet surfaces can be unstable and water may be contaminated.

2. Stop the Water Flow

If safe, shut off the mains water supply to prevent further damage. If unsure, wait for our team or contact a licensed plumber.

3. Turn Off Power

If water is near electrical outlets, appliances, or lighting, isolate power at the switchboard immediately. Avoid touching electrical items if standing water is present.

4. Open Doors and Windows

Where safe, open doors and windows to encourage airflow and reduce humidity while waiting for our team.

Rescue Valuables If Safe

Move small, lightweight items to dry or elevated areas. Place protective material under timber furniture legs. Avoid lifting heavy items.

Don't just take our word for it.

People are leaving reviews for us in lots of places. See what they have to say.

96%96%Satisfaction rate on DryX Window, based on 500+ reviewsLogo
4.7/54.7/5Based on 144+ reviewsLogo
Excellent

Excellent

DryX customers rate their experience with us a 4.7 out of 5. Take a look at some of their great reviews on Google.

Google4.7/5. From over 144+ reviews.

5 Stars26 Jan 2026
Steven LawsonEffective and quick management of a large commercial flood. Great communicators, all parties involved were very happy.
5 Stars23 Jan 2026
Paris RodwellGreat prompt service by the team. Our house flooded on a public holiday and they were there ASAP to assist us. Highly recommend!! Thanks
5 Stars18 Jan 2026
Kim IonaThe DryX team were absolutely wonderful!! In what could've been a nightmare situation, their prompt, courteous expertise and remedial work was a very welcome relief! Thank you!!
5 Stars11 Jan 2026
Tom GriffithsThe DryX team were clear and concise and did everything they said they would. A potential disaster for me became significantly easier.
5 Stars4 Jan 2026
Robert KingWhen I was notified of my disaster I was over 1000 klms away from home. After notifing the insurance company they had organized the team. By 4pm that day they were in the house in full swing. Nothing but praise. Thank you!
5 Stars1 Jan 2026
AmandaThe teams's professionalism and calm, reassuring demeanor helped me cope with my emergency. They were very kind and compassionate people! highly recommend them...
5 Stars27 Dec 2025
John DonaldDryX is my life saviour! They get the job done real quick and super friendly! Massive thanks to the team who had so much patience and kindness explaining every bit of details to me about the flooding issues i was having.
5 Stars25 Dec 2025
Dennis SmithI still cannot believe how Kind the team whereThey helped My 87 year old father clean and dry his carpet of his home, the team had an outstanding response Time getting to our house within the hour!

You Can Count on the Water Damage Specialists in Newcastle

Water damage can worsen fast without prompt, professional action. Our local team can be on-site within 60 minutes. They'll be there with advanced drying and restoration technology to protect your property and limit further damage.

All you have to do is call 1800 951 865, email [email protected], or request a detailed quote today. Get the expert support you need, when it matters most.

How quickly can DryX attend my property in Newcastle?

In most Newcastle metro areas, our technicians arrive within 60 minutes. Emergency jobs are prioritised 24/7.

Which water damage and restoration services do you offer?

We provide full water damage restoration in Newcastle, including water extraction, structural drying, carpet restoration, and mould remediation.

Can mould be safely removed at my home or business?

Yes. We assess the extent of mould growth, remove it using approved methods, and treat affected areas to prevent recurrence.

What should I do first after discovering water damage or a leak?

Stop the water source if safe, avoid electrical hazards, and contact DryX immediately for guidance and dispatch.

Do you supply insurance-ready reports?

Yes. We provide moisture readings, photos, compliance certificates, and documentation required for insurance claims.

How do you prevent mould or odour after restoration?

By controlling moisture precisely, sanitising affected areas, and verifying dryness before completion.

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